Setup
Rp 6,000,000
One-time setup
- Business knowledge setup
- WhatsApp and assistant configuration
- Calendar and booking workflow where it applies
- Testing, admin panel, launch support
WhatsApp infrastructure for businesses in Indonesia
Increase revenue.
Free your reception team.
Let your team focus on guests. Let NASKY handle the conversations.
One location · Your prices and rules · Human handover
WhatsApp · your business
CustomerHi, I'd like to book a consultation next Tuesday afternoon.
NASKYOf course. I can help with that. Do you have a preferred time?
CustomerAnytime after 2pm.
NASKYI can offer 2:30 PM or 4:00 PM. Which works better for you?
Customer2:30 PM.
21:00, not 09:00
Your customers don't stop asking when reception closes.
If the first useful answer only comes in the morning, they may already have booked somewhere else.
With NASKY
- Customer sends WhatsApp
- NASKY responds
- Request qualified
- Team receives a structured request
Without it
- Customer sends a message
- Reception replies
What changes
Here is what NASKY does on your WhatsApp.
- Instant answersHours, location, services, prices and the rules you provided.
- What they asked forNASKY reads the service, the day and the time, and prepares the request for the team.
- A free slot, then your yesWhere your calendar is connected, it offers an hour that is free. Your team confirms before the visit is booked.
- Customer detailsName and the details you asked for, collected before someone steps in.
- Voice notesNASKY accepts a voice message, transcribes it, and replies in text.
- Photos and PDFsNASKY accepts images and PDF files sent in the chat and uses them in the reply.
- RemindersWhere that workflow is set up, and the chat is still open: a reminder one hour before.
- No-showFrom the admin panel, your team sends a message to a guest who missed the appointment, while the chat is still open.
- Follow-up and google reviewsOne message if the guest goes quiet, once, with a discount only for the services you name. After the visit, your team sends one follow-up from the panel, and your Google review link.
- HandoverWhen a decision belongs to a person, the same conversation goes to the team.
- Admin panelOne screen for the desk: open chats, requests that need a person, and instructions. A note such as "closed tomorrow" or "this doctor is away" takes priority over the usual answers. The team does not learn a second WhatsApp.
- KPIIn the admin panel, for 7 days, 30 days, 3 months or 6 months, and as an Excel file: conversations, new guests, messages, requests and how many were accepted, handovers, reply time, follow-ups, ghosting, reminders, reviews, no-shows, plus the Meta message count and what Meta charges for them.
The desk
Stop answering the same questions. Start focusing on your guests.
Reception stays with the person at the counter. NASKY answers WhatsApp with your hours, your prices and your rules.
Two numbers
Your team WhatsApp stays your team WhatsApp.
Guests write a second number. New enquiries do not land in the same thread as existing customers and internal chat. NASKY does not move the number on the wall.
Two jobs.
QR at reception, Instagram, Google: the new number. The number your team already uses stays with them.
Trust
Guests trust the reply. The team trusts the handover.
The assistant uses your prices, your hours and your rules. It stops when a decision belongs to a person, and it does not give medical advice. The person who takes over sees the same conversation, with the request already prepared.
Built for
The same assistant, set up for your kind of desk.
ClinicsAppointments, preparation, no medical advice.
DentalServices, prices, chair-side booking.
Wellness and IVMenu, qualification, availability.
SpasTreatments, duration, today's openings.
GymsMembership, trials, class times.
HotelsLate questions, house rules, requests.
RestaurantsHours, menu, table requests.
Indonesia
Built for Indonesian businesses
NASKY is specifically designed for businesses operating in Indonesia, combining local market understanding with automation tailored to your needs.
It works in English and Bahasa Indonesia, and it is custom-configured for every business, adapting to your services, daily operations, customer interactions, and booking processes.
Unlike a generic setup used for every company, NASKY is set up to fit the way your business operates, so guests get a clearer and faster reply.
Local support, real responsiveness
You reach a local team that understands your business environment. We answer Monday to Friday, 9am to 6pm (Bali time, WITA).
Simple pricing
One location. One assistant. One monthly subscription.
NASKY membership
Rp 2,000,000 / month
- NASKY WhatsApp Assistant
- Dedicated guest-facing number
- Hosting, maintenance, platform upkeep
- Admin panel and the configured booking workflow
11% PPN where applicable.
WhatsApp and Meta messaging fees are paid directly to Meta by your business, on your own WhatsApp Business account. Each number includes 1,000 service messages a month from Meta, then about Rp 357 per message sent. The rate follows the guest's country and Meta can change it. NASKY is not the intermediary and takes no commission on that line.
How it goes live
01
Subscribe
Subscribe to the NASKY WhatsApp Business Assistant.
02
Tell us how your business works
Services, prices, hours, rules and the availability the workflow needs. We load the assistant. You do not build it.
03
Configure Meta
About 40 minutes with your team: SMS, two-factor authentication, Meta setup, and your payment card. The guide is the META Setup page.
04
Test and launch
We test on five phones. The QR goes out once the number is live. Meta reviews the display name on its own clock.
Questions
Does NASKY replace my reception team?
No. NASKY handles the routine WhatsApp. Your team keeps the decisions and the confirmations.
Is NASKY just a chatbot?
No. A chatbot answers and stops. NASKY answers from your prices, your hours and your rules, prepares the request, and hands the same chat to your team when a person has to decide. On that thread, where the workflow is set and the chat is still open: a reminder one hour before the visit, a follow-up, and one check-in if the guest goes quiet, with a promotion when you have set one for that service. From the admin panel, the team sends a no-show message once the appointment time has passed. Where a calendar is already connected, NASKY can read those open times. Without that connection, it does not.
What happens when NASKY does not know the answer?
The same conversation goes to your team. NASKY does not invent a price, a rule, or any information you did not provide.
Can my team control NASKY?
Yes. In the admin panel the team sees the chats and the requests that need a person, and can leave a note such as "closed tomorrow" or "this doctor is away". That note takes priority over the usual answers. They can also reply in the same WhatsApp thread.
Can NASKY check my calendar?
Where the calendar workflow is configured, yes. It is not connected to every calendar automatically.
Can NASKY confirm an appointment by itself?
It prepares the request. Your team confirms it before the guest is told the booking is real. Where the calendar is not connected, it records the request and waits.
Can a human take over?
Yes. The same conversation is handed over, with the request already prepared.
What about voice notes, photos and PDFs?
A voice note is transcribed. NASKY replies in text. Images and PDF files sent in the chat are accepted and used in the reply.
Can I keep my existing WhatsApp number?
Yes. NASKY uses a second number for new guests. The number on the wall stays with your team.
Can NASKY give medical advice?
No. No diagnosis, no dosage, no lab results. If the answer is not in your information, the conversation goes to the team.
Who pays WhatsApp and Meta fees?
Your business pays Meta directly, on its own WhatsApp Business account. NASKY takes no commission on that line.